At Sports Collection Jewelry, we are dedicated to ensuring your satisfaction with every purchase. We want you to be happy with your jewelry selection and offer a stress-free return process for your peace of mind.
All returns must be initiated within 30 days of the original purchase date and must be sent back unaltered, unworn, and in saleable condition. Used merchandise will not be accepted for refund or exchange unless defective. Personalized, engraved, and custom designs are final sale. We kindly ask that you return the item in its original packaging with all accompanying documentation to facilitate the return process.
To initiate a return, please email our team with your order details and reason for the return at info@SportsCollectionJewelry.com. Our team will provide you with the necessary instructions and a return authorization, if applicable, to ensure a smooth and efficient return process.
Once we receive the returned item and verify its condition, we will process your refund or exchange in accordance with our return policy. Please note that shipping fees are non-refundable, and any return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.
We value your satisfaction and aim to make your shopping experience with us as enjoyable as possible. If you have any questions or concerns regarding our return policy, please do not hesitate to reach out to us. Thank you for shopping with Sports Collection Jewelry!